Find quick answers to the most common questions about our banking services, accounts, loans, and more.
You can open a savings account by visiting our branch in Rajkot with the required documents. Alternatively, fill out our online enquiry form and our team will contact you within 24 hours. Required documents include Aadhaar card, PAN card, passport-size photos, and address proof.
The minimum balance requirement for our standard savings account is ₹500. For BSBDA (Basic Savings Bank Deposit Account), there is no minimum balance requirement, making it accessible for all members.
Yes, joint accounts are available. Both account holders must be present at the branch with their respective KYC documents. The account can be operated as "Either or Survivor" or "Jointly" as per your preference.
We offer an interest rate of 6% per annum on savings accounts, compounded quarterly. This is among the best rates offered by cooperative banks in Rajkot. Interest is credited to your account every quarter.
To update your mobile number or address, visit the branch with your passbook and a self-attested copy of your new address proof (Aadhaar / utility bill). Changes are usually processed within 1–2 working days.
We currently offer up to 8.5% per annum on Fixed Deposits for a 2-year tenure. Interest rates vary by tenure — please visit our Interest Rates page for the full schedule.
The minimum deposit amount to open a Fixed Deposit is ₹1,000. There is no maximum limit. Senior citizens may be eligible for an additional interest benefit — please contact our branch for details.
Yes. All deposits in our Mandali are insured under the DICGC (Deposit Insurance and Credit Guarantee Corporation) scheme of RBI. Each depositor is insured up to ₹5,00,000 (Five Lakhs) covering both principal and interest.
Yes, premature withdrawal is allowed. However, a penalty of 1% on the applicable interest rate will be deducted. The interest will be paid at the rate applicable for the period the deposit has been held, minus the penalty.
A Recurring Deposit allows you to save a fixed amount every month over a chosen tenure. At maturity, you receive the accumulated amount along with interest. Minimum monthly installment starts at ₹100. It is ideal for building a savings habit.
We offer a wide range of loan products including:
Visit our Loans page for complete details.
Typically required documents include:
After submission of all required documents, loan approval typically takes 3–7 working days depending on the loan type and verification process. We strive to process applications as quickly as possible.
Yes, prepayment of loans is allowed. Partial or full prepayment can be made at any time during the loan tenure. Prepayment charges, if any, will be as per the loan agreement. Please contact our branch for your specific loan details.
Our mobile app is available on Google Play Store. Search for "Sadbhavna" or click the download link in the ticker above. The app supports NEFT, IMPS, fund transfer, bill payments, mini statement, and more.
The mobile app offers:
You can reset your net banking password by visiting our branch with your passbook and valid ID proof. Our staff will assist you in resetting your credentials. For security, password resets are only processed in person at the branch.
KYC (Know Your Customer) is mandatory as per RBI guidelines. It helps verify your identity, prevents fraud and money laundering, and ensures your account remains fully operational. Failure to complete KYC may result in restricted account operations.
Accepted KYC documents include:
As per RBI guidelines, KYC re-verification is required periodically — typically every 2 years for high-risk customers, 5 years for medium-risk, and 10 years for low-risk customers. You will be notified by the branch when re-KYC is due.
Our branch in Rajkot is open Monday to Saturday, 10:00 AM – 5:00 PM. We are closed on Sundays and public holidays declared by the Gujarat government and RBI.
To become a member, visit our branch and fill the membership form. You will need to purchase a minimum number of shares as per the Mandali's byelaws. Membership entitles you to voting rights, dividend income, and preferential loan rates.
A dividend of 15% has been declared for FY 2026-27. Dividend collection is open from 01-10-2026 to 30-09-2027. Please visit the branch with your passbook and share certificate to collect.
Yes. Shree Sadbhavna Sharafi Sahkari Mandali Ltd. is registered and regulated under the Gujarat Co-operative Societies Act and is supervised by the Reserve Bank of India (RBI) for its banking operations. All our operations comply with RBI guidelines.
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